No more surprises! As long as your household consumption reflects the average Canadian household, you’ll receive one fixed natural gas supply price each and every month.¹
Comfort without compromise. Stop worrying about harsh Canadian winters and having to compromise household comfort to control your natural gas supply costs.
Green energy option. Offset 100% of the emissions caused by your natural gas consumption and help make Canada a cleaner, greener country by signing up for our JustGreen program.
Same utility. Same service. Your local utility will continue to ensure the consistent delivery of natural gas to your home.
¹Monthly gas supply price is based on the assumption that your household consumption will not exceed 3300m3 per year (Ontario) or 140GJ per year (Alberta). Should this allowance be exceeded, variable supply charges may apply. The monthly gas supply price may be reviewed and adjusted by Just Energy on an annual basis. Please see Terms and Conditions for details.
We have developed an online enrolment process designed to be quick and easy. Simply Click here to get started. You can also sign up by calling our Customer Service Department at 1-866-587-8674 during the following hours: Monday to Friday from 9:00 am to 7:00 pm (Ontario) and Monday to Saturday from 10:00 am to 10:00 pm (Alberta).
Yes, the Predict-a-Bill program is transferable if you move within an area that Just Energy services. Please contact our Customer Service Department at least 60 days prior to your moving date to ensure that your account information is properly transferred.
As per our standard agreements, you have 30 days after receipt of your first bill to change your mind without penalty. After this period, Just Energy’s standard cancellation terms and potential exit fees will apply.
Shortly before your current contract matures (5 years from the start date), you will have the opportunity to renew your contract at whatever rate Just Energy is offering at the time. We will provide you notice when your term is coming to an end along with your renewal options.
It typically takes one to two billing cycles for Just Energy’s program to begin. You will know that your Predict-a-Bill program has started when you see Just Energy’s name listed as the supplier on your natural gas bill.
If you have any questions or concerns, you can contact Just Energy’s outstanding Customer Service Department at
1-866-587-8674. They are open from 9:00 am to 7:00 pm Monday to Friday (Ontario) and from 10:00 am to 10:00 pm Monday to Saturday (Alberta).
Just Energy is a publicly traded company (TSX:JE) that serves 1.8 million customers across North America. Our business involves the sale of natural gas and electricity to residential and commercial customers across the U.S and Canada. We are also a leading North American green energy retailer.